La Casa de la Playa by Xcaret tops the list of Mexico’s best hotels

In the heart of the Riviera Maya—where the jungle meets the Caribbean Sea and Mexican culture is alive in every corner—one hotel has been crowned the very best in Mexico. La Casa de la Playa, part of the Hoteles Xcaret portfolio, has been named the No. 1 Resort in Mexico by the prestigious Travel + Leisure World’s Best Awards 2025. This international recognition cements its place as one of the country’s most exclusive, sophisticated, and sustainable destinations.

This accolade comes as the awards celebrate their 30th anniversary, marking a milestone not only for the property but also for Mexico’s hospitality industry. Chosen by Travel + Leisure readers—frequent travelers with a passion for detail and excellence—this honor reflects thousands of resort experiences worldwide, evaluated for service, design, gastronomy, personalization, and commitment to sustainability.

Discover the Full List of Winners: Travel + Leisure World's Best Awards 2025

The Soul of Mexico, Transformed into a Hotel

From its very conception, La Casa de la Playa was designed to offer more than luxury: it’s an intimate connection to the soul of Mexico. Its architecture, design vision, and every detail within its 63 suites reflect the essence of Mexican culture through handcrafted elements, natural materials, and an aesthetic that honors its roots.

Each suite features a private pool, ocean views, handwoven details, and spacious areas that invite guests to unwind surrounded by beauty and privacy. But beyond comfort, what truly sets La Casa de la Playa apart is its emotional and sensory approach: a stay that tells a story in every room, every dish, and every corner.

Some suites even feature unique elements like jellyfish aquariums—an initiative that’s part of the hotel’s marine life lab aimed at protecting and promoting the reproduction of this fascinating species. This not only enriches the guest experience but also reinforces the hotel’s commitment to biodiversity conservation.

A sensory journey where every corner tells a story. Are you ready to live it? 👉 Discover the Suite at La Casa de la Playa

Personalized Service That Redefines Hospitality

One of the highlights most praised by Travel + Leisure voters was the outstanding level of service. At La Casa de la Playa, every guest enjoys the attention of a dedicated butler, available 24/7 to anticipate every need and tailor each moment to perfection. From the warm welcome to the seamless check-out, the essence of Mexican hospitality is delivered with genuine care and authenticity.

This philosophy is elevated by the innovative “Exclusively Your Way” concept, where every aspect of the stay is customized to each guest’s tastes, interests, and lifestyle. Craving a romantic candlelit dinner in a private cenote? A backstage tour of Xcaret Park with exclusive access? Or perhaps a wellness journey focused on meditation and reconnection? At La Casa de la Playa, everything is possible.

Planning a romantic getaway? 5 Romantic experiences in La Casa de la Playa in Riviera Maya Mexico

A Feast of Flavors Curated by World-Renowned Chefs

Gastronomy lies at the heart of La Casa de la Playa’s value proposition. The resort is home to four exceptional restaurants, each led by internationally acclaimed chefs:

Xal, created by Andoni Luis Aduriz, presents an extraordinary fusion of Asian, Basque, and Mexican cuisines. With cutting-edge techniques and a singular artistic sensibility, it delivers a dining experience unlike any other.

At Tuch de Luna, Martha Ortiz transforms dining into an artistic celebration of Mexico’s feminine soul—where every dish tells a vivid, passionate story.

Centli and Lumbre, helmed by the Rivera-Río brothers, take guests on a journey through northern and southern Mexico. Their menus showcase endemic ingredients and a contemporary vision of traditional cuisine.

Every meal is a celebration of the land, its origins, and boundless creativity—turning your stay into an unforgettable culinary journey.

Wellness With Deeper Meaning: Muluk Spa

Another key element that positioned La Casa de la Playa as a leader in its category is its holistic wellness offering. Muluk Spa, exclusively for guests, was designed to harmonize body, mind, and spirit with the energy of the Mayan jungle.

The spa’s facilities include hydrotherapy circuits, saunas, double treatment rooms with jacuzzis, and special bridal suites. But the true essence of Muluk Spa lies in its integrative approach, blending ancestral techniques, natural ingredients, pre-Hispanic rituals, and cutting-edge technology to deliver a complete renewal experience.

Each treatment is personalized, often incorporating local treasures like cacao, melipona honey, and volcanic ash—a constant dialogue between tradition and science.

Part of the Xcaret Ecosystem

La Casa de la Playa is a cornerstone of the Hoteles Xcaret portfolio, which has revolutionized tourism in Mexico with its sustainable, cultural, and emotional approach to hospitality. Staying here gives visitors access not only to the resort but to a whole ecosystem of unique experiences, including priority entry to Xcaret parks and tours.

From sailing with Xcaret Xailing to exploring the archaeological sites of Tulum or Cobá on exclusive tours, guests can enjoy a wide range of immersive activities that celebrate Mexico’s biodiversity, history, and culture.

An Award That Elevates Mexico’s Name

Being recognized as the best resort in Mexico at the Travel + Leisure World’s Best Awards is more than just an accolade—it’s a testament that authentic Mexican hospitality can compete on a global stage.

As Akis Neocleus, CEO of Hoteles Xcaret, expressed:

“Receiving this recognition as the No. 1 Resort in Mexico is a true honor and reflects the commitment we have at La Casa de la Playa to excellence and the most authentic Mexican hospitality. Every detail of our hotel—from its architecture and design to gastronomy and personalized service—is crafted to offer an experience that deeply connects with the soul of Mexico.”

This award also boosts national tourism, shines a spotlight on Mexican artisans, chefs, and designers, and proves that luxury can be offered without losing our roots or compromising environmental care.

Book today and be part of Mexico’s most awarded hotel

Discover why La Casa de la Playa has captured the hearts of travelers from around the world. Experience a blend of design, art, gastronomy, nature, and the warmest service you can imagine.

🔗 Make your reservation here: La Casa de la Playa | Luxurious hotel in the Riviera Maya