An excellent gift card for all occasions 

What is it, how to get it and what are its benefits? 

When the time comes to think about a gift for a loved one, we run the risk of thinking so much about the matter until we hit a wall with no gift in hand. With so many different tastes, it’s not always easy to get it right, even when it’s someone you think you know very well. Fortunately, there is something that guarantees you never to fail: give them a genuine smile. How? With the Xcaret Xertificate! 

What does feeling the air brush against your skin when flying on a zip-line, discovering an underwater world while snorkeling in a natural wonder, or being dazzled by the cultural expressions of a country as colorful as Mexico have in common? All of them are experiences of Grupo Xcaret that generate happiness. The Xcaret Xertificate is the only gift card that you can give and that in return offers such unique moments. Isn’t it the same as giving my mother a ticket on her birthday? Not exactly… let’s find out why. 

What is the Xcaret Xertificate? 

Let’s see it as a digital gift card that will allow the recipient to visit on of the three biggest parks of Grupo Xcaret, on the date they want! It doesn’t matter when you give the gift to the person in question (or even if you buy it for personal use), it will allow you to choose the date of your visit later, but that’s not all! The advantage that I personally think resonates the most, is that it will allow you to “block” or “set aside” the price at which the Xertificate was purchased, even if during the date of visit or the date on which the reservation was made has another rate. It is certainly the ideal way to get the best price. 

I’m interested in “the best price”… 

With the Xcaret Xertificate you select your product of interest, the system will respect the current rate at that time and will additionally apply a corresponding discount according to the following criteria: 

  • The client selects the admission or tour to a single park, the system must apply a discount of 15% to its price.  
  • The client selects the admission or tour for two parks, the system must apply a discount of 20% to the total price. 

And the benefits don’t end there… it also includes a coupon wallet! 

A coupon wallet? What does it come with? 

Our system is very clever, as it oversees the configuration of certain promotions to the product you purchase so that it associates them with the unique code of your Xertificate gift card. In this way, an accumulation of coupons equivalent to $70 USD in discounts to be used in the parks is added to your final product. This digital coupon wallet is integrated into the discounts associated with your Xertificate in such a way that a unique folio is generated for each coupon promotion. So, you can enjoy incredible discounts on your photo package, in stores and even in Dream Activities, according to the park in which each coupon applies. 

I’m in! How do I buy the Xcaret Xertificate gift card? 

One of the reasons why they make such a good gift is that when buying an Xcaret Xertificate, it’s not necessary to choose the date of your visit (as already mentioned), but you will not have to give the name of the visitor and you will not have to reserve the pickup in case of choosing a tour. This provides an essential difference if we compare it with wanting to give a normal admission ticket (where it’s necessary to provide this information). There are two ways to buy it. 

Through the official website: www.xcaret.com/en/xcaret-xertificates/

You can buy your Xertificate directly through our website. The information they will ask you for is the same as calling to the Contact Center. Once the product has been selected and the purchase has been made, the site will redirect you to the thank you page where you can see the digital receipt of the Xertificate with its registration code (it’s important to save it). Of course, the latter will also be sent to you by email! 

Calling the Contact Center 

Here, the sales advisor will ask you for the following information: 

  • Buyer’s full name 
  • Email 
  • Telephone 
  • Country and state 

The payment is processed with different payment methods so you can choose the one that suits you best. At the end of the process, the system will send the Xertificate to the email provided with the following information: 

  • Registration code 
  • Terms and conditions of use 
  • Legal conditions 
  • Cancellation and refund policy 
  • Product name and characteristics 
  • Date of purchase 
  • Notification of the delivery of the coupon wallet 

Now that I bought it, how should it be redeemed? 

Once you have it, wrap it nicely and deliver the gift. You must include a copy of your official ID so that the recipient can complete the redemption process (if you didn’t decide to keep it). When the receiver is ready to use it, they can redeem the Xertificate by registering the code through the Contact Center or on the official website. You will be asked to provide the following information: 

  • Date of visit 
  • Pickup data (for tours) 
  • Visitor’s full name 
  • Contact information (email and phone number) 
  • Country and state 

Once the process is validated, they will receive an email with the confirmation code and the coupon wallet. These must be presented at the park’s ticket booth or to the tour guide on the day of the visit. 

What parks are available? 

I hope my power of persuasion has led you to want to acquire this incredible Xertificate and give someone you love a great gift. Now you only have to choose where you are going to send this person. The available products are divided into two. 

Individual parks (admission or tour): 

Packages (admission or tour): 

Important things to remember 

The Xcaret Xertificate can be a magnificent gift for your loved ones, so take into account the following information to avoid confusion: 

  • The purchase of the Xertificate is valid for a single person (adult or minor). 
  • The validity to exchange the Xertificate is one year from the date of purchase. 

*If for any reason the recipient of this gift was unable to make the exchange as previously indicated, they can do so at the park’s ticket booth. You will have to present the Xertificate code, as well as the visit and visitor data. This is the least recommended option, as you will lose certain benefits that you would otherwise have (such as transportation service). 

I hope this blog post has served as a guide and motivated you to buy an Xcaret Xertificate. There is no doubt that happiness translates into a smile, and with this gift, smiles are guaranteed! If you have more specific questions in this regard, do not hesitate to call the Contact Center or leave us a comment. 

Read more about the experience of visiting Xcaret, Xel-Há and Xplor under the new normal with the Grupo Xcaret Sanitary Protocols, the Xeguridad 360ª Xafety.